Legal access and account conditions
Our Legal position starts with your location and account details: access is available where local law permits, and we may request phone verification before account access. We use the details you submit to maintain your account, check payment ownership and respond to policy requests. A DANA,
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OVO, GoPay or QRIS reference can help us trace a wallet question, while BCA, BRI, Mandiri or BNI bank transfer records may be needed for a bank-related enquiry. We do not describe access as universal; local rules can affect eligibility, available sections and the steps shown
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after login. If a policy changes, we publish the revised wording through the relevant account or site contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.